Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Central Workflow website and the Central Workflow service network management platform (the "Platform"), operated by Central Workflow Pty Ltd (ABN 91 623 573 820) ("Central Workflow", "we", "us" or "our"). Please read them carefully before using our services.

By accessing or using the Platform, you agree to be bound by these Terms. If you are using the Platform on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.

1. Use of the Platform

You may use the Platform only for lawful business purposes and in accordance with these Terms and any applicable agreement between your organisation and Central Workflow. You must not:

• Attempt to gain unauthorised access to the Platform or its related systems.
• Interfere with or disrupt the integrity or performance of the Platform.
• Copy, modify, reverse engineer or resell any part of the Platform.
• Upload content that is unlawful, harmful or infringes the rights of others.

2. Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorised use.

3. Customer Data

You retain ownership of all data you submit to the Platform, including work orders, inventory and financial records. You grant Central Workflow a limited licence to process this data solely to provide and improve our services, as described in our Privacy Policy.

4. Fees and Payment

Fees for the Platform are set out in your order form or service agreement. Unless otherwise agreed, fees are invoiced monthly based on active usage and are payable within the agreed payment terms.

5. Intellectual Property

The Platform, including its software, design, content and trademarks, is owned by Central Workflow and is protected by intellectual property laws. Nothing in these Terms transfers ownership of any intellectual property to you.

6. Third-Party Integrations

The Platform may connect with third-party services such as accounting, courier and brand systems. Your use of those services is governed by their own terms, and we are not responsible for their availability or performance.

7. Availability and Support

We aim to keep the Platform available at all times, but we do not guarantee uninterrupted access. Scheduled maintenance and support levels are set out in your service agreement.

8. Limitation of Liability

To the maximum extent permitted by law, Central Workflow is not liable for any indirect, incidental or consequential loss arising from your use of the Platform. Our total liability is limited to the fees paid by you in the twelve months preceding the claim.

9. Termination

Either party may terminate access to the Platform in accordance with the applicable service agreement. We may suspend access immediately if these Terms are breached.

10. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page, and continued use of the Platform constitutes acceptance of the changes.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts entitled to hear appeals from them.

12. Contact Us

If you have any questions about these Terms, please contact us:

Central Workflow Pty Ltd
ABN 91 623 573 820
15 Birch Park Road, Bundanoon NSW 2578, Australia
Email: [email protected]